Read up to date information:
SHS will be OPEN the following hours during Summer
Lab, X-Ray, Pharmacy, Urgent Care, Nurses Clinic, Optometry and Groups 1,2,4:
We are encouraging all sick patients to call 858-534-3300 or contact the SHS Advice Nurse through MyStudentChart before coming in, or if you have questions. The advice and call are free to any UCSD student regardless of insurance. We encourage students with mild illnesses (no fever or shortness of breath) to stay at home and socially distance themselves until they feel better.
Another option is a Video Medical visit - read more here.
If you HAVE symptoms (cough, shortness of breath, fever, body aches, loss of smell, sore throat, congestion or diarrhea) :
Isolate until 10 days after your symptoms started
If you want to be tested, wait until you have had symptoms for 72 hours, then you can come in for testing
If you have no symptoms but have had contact with a positive case (both without face covering, less than 6 feet apart for 10 minutes):
If you have no symptoms but have a medical necessity for testing, your insurance may cover the cost of testing.
UC SHIP allows us to write refills for a 90 day supply for SHIP patients now and through the Spring Quarter. Please contact your PCP through MyStudentChart or call our SHS Pharmacy at 858-534-2135 to ask for refills. We are now able to FedEx your prescriptions and any over-the-counter items. We can also send prescriptions to outside pharmacies. Please give us 24-48 hours to process your prescription request.
Referrals- Patients will still need a referral from SHS to cover any Primary Care or Specialty visits outside of SHS. No referrals are needed for Emergency Room or Urgent Care visits. Please contact your PCP through MyStudentChart or call our SHS Insurance at 858-534-2124 to ask for referrals. Please give us 72 hours to process your referral request. We do not write retroactive referrals.
Lab Results and Medical Records- Patients can request copies of medical records and lab results through MyStudentChart. Records are sent electronically to students within 1-3 days through MyStudentChart.
If you have medical questions, you can always message your assigned PCP or the SHS Advice Nurse through MyStudentChart with your questions. We will do our best to answer your questions the same day if they are sent during business hours.
See specific departments for service adjustments during this time:
Health Promotion Services
SHS is open for Urgent Care, some appointments, lab, x-ray, pharmacy. and Optometry services.
To schedule a video visit with a Student Health provider:
On August 19, 2019, UCSD Student Health Services and CAPS will transition to a new electronic record system called Epic.
For our new UCSD students starting Fall 2019, PNC (the current SHS medical information system) will continue to be used for messaging for the TB and Immunization requirements. However, any specific medical questions you have for your primary care provider must now be sent through Epic's MyStudentChart.
Continuing students can access MyStudentChart now.
Incoming (Fall) students should be able to access MyStudentChart by 8/22/2019.
To access the new system, go to: https://mystudentchart.ucsd.edu and follow the instructions to activate your MyStudentChart account for SHS and CAPS. You simply need to select "SIGN IN WITH UCSD STUDENT AD LOGIN" to activate your account and gain access.
If you encounter problems, or wish to download the Mobile App, read this: https://wellness.ucsd.edu/studenthealth/Documents/EPIC_notice_08192019.pdf
Once logged into MyStudentChart, you can view your health information, communicate with your providers, request prescription refills, and manage appointments.
For assistance, call your SHS primary care provider's group. Group 1: 858-534-2918; Group 2: 858-822-5926; Groups 3 & 4: 858-534-2669.
Requirements for Incoming Students are listed here:
UCSD Student Health Services: MEDICAL EXCUSE POLICY
UC San Diego Student Health Medical Excuse Policy:
Last year, the UCSD Student Health Services had over 64,000 patient encounters. This high utilization is expected to continue and may impact access to care unless some types of visits are limited. Many common illnesses and injuries do not require care by a medical professional. For example, sore throat, cold symptoms, or mild gastrointestinal illnesses are often best cared for by rest and self-care at home. Visiting Student Health Services solely to obtain documentation of illness uses valuable appointment time, and potentially exposes others to their illnesses.
Therefore, in an effort to maintain sufficient availability of Same Day appointments and Urgent Care visits for those whose illness requires medical intervention, we will no longer provide "medical excuses" except under extreme circumstances (i.e. severe, prolonged illness that necessitates dropping a class or obtaining specific accommodations for class/lab participation, test taking or make-up).
How to Access Care Relative to Respiratory Symptoms/Coronavirus
UCSD Student Health Services recognizes that students are often unsure about when they should come in for care, and we encourage anyone with mild illness or injury to access our on-line health screens at https://wellness.ucsd.edu/studenthealth/resources/Pages/self-assessment-tools.aspx or to call Student Health at 858 534-3300 and ask to speak with a triage nurse.
We recommend any student that has traveled to Wuhan/China in the past 14 days and has fever and cough/difficulty breathing to call Student Healthat 858-534-3300 and ask to speak with a triage nurse. This would also apply to any symptomatic student who has come in contact with someone who has traveled to Wuhan.
After hours, a student can call 858-534-3300 and speak with an After Hours Advice Nurse or, if symptoms exist and you have traveled to Wuhan, go to a UC San Diego Medical Center Emergency Room.
Requires Student Single Sign-On