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Student Health Services
Library Walk (map)
Extended Hours (858) 534-3300

Hours and Location

STUDENT HEALTH IS OPEN! 

Lab, X-Ray, Pharmacy, Urgent Care, Nurses Clinic, and Groups 1, 2, 4:

Mon-Tues  8:00 am - 6:00 pm
Wed 8:00 am - 4:00 pm
Thurs  9:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm

SHS will be closed November 26-29

Thanksgiving Hours and COVID Testing


Student Health Services will be closed starting Wednesday, November 25th at 4 PM. We will open again Monday, November 30th at 8 AM. Please plan accordingly by requesting medication refills and address any health concerns as soon as possible.
 
If during this holiday you need medical care, you can call our main number at 534-3300 and select the option "After Hours Advice" to speak with a registered nurse who will assist you in obtaining the appropriate care. UCSD Health has an Urgent Care behind Rock Bottom Brewery that will be closed on Thanksgiving but open daily from 8 AM – 8 PM. 

If you live outside of California you can call Live Health On-line to speak with a provider. You can call them at 1-888-548-3432 or go to their website.  Please utilize an urgent care or Live Health OnLine for non-life-threatening health care. If you need emergency care during this time, please go to UCSD Emergency Room or your local Emergency Room as they will be open 24/7.

COVID Testing

All testing sites, including Price Center, will be open daily to accommodate symptomatic and asymptomatic testing until Wednesday night 11/25. 

Thanksgiving (Thursday) 11/26: All testing site are closed. Asymptomatic Testing will not be available. 

Friday 11/27: Hillcrest and La Jolla drive-up sites open. Price Center remains closed. 

Saturday 11/28 & Sunday 11/29: All testing sites, including Price center, will be open.
 
For more information please visit https://returntolearn.ucsd.edu/

SYMPTOMATIC TESTING AND EVALUATION

If you HAVE symptoms ( a new cough, shortness of breath, fever, body aches, loss of taste or smell, sore throat, congestion or diarrhea) :

  • For testing, it is best to wait until you have had symptoms for 72 hours, then come in for evaluation and testing in our Urgent Care (enter by the parking lot side).
  • Please contact the SHS Advice Nurse through MyStudentChart before coming in, or if you have any questions. Alternatively you may call 858-534-3300. 
  • There is no charge to any UCSD student, with or without insurance, for symptomatic or medically indicated COVID-19 testing. 
  • For more information on isolation/quarantine: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf
  • Sign on to MyStudetChart, go to Ask a Nurse, and request an appointment.

ASYMPTOMATIC TESTING

Sign on to MyStudentChart, go to Ask a Nurse, and request an appointment. We are unable to offer walk-in testing for asymptomatic patients - this testing must be scheduled by appointment.

Close contact: 

If you have NO symptoms but have had contact with a positive case (without a face covering, less than 6 feet apart for at least 10-15 minutes):

  • You must quarantine for 14 days total with the last day of contact being Day 0.
  • If you want to be tested, wait 5-7 days after the contact with the positive case to reduce the likelihood of a false negative result.  
  • Regardless of the test result, you must still quarantine for the full 14 days.

For more information please see the San Diego County order: https://www.sandiegocounty.gov/content/dam/sdc/hhsa/programs/phs/Epidemiology/covid19/HealthOfficerOrder-Isolation.pdf

Other asymptomatic testing:

  • Testing is available for several other reasons that are considered elective and will have a fee regardless of insurance type.
  • This includes international travel, work and some program requirements.
  • Please contact our Advice Nurses through MyStudentChart to see if you qualify for this.

Our Nursing team is working hard to ensure as many people as possible have access to testing, however there are some situations where COVID-19 testing is not indicated. We work with UC San Diego Health, San Diego County and CDC for testing guidelines and we ask that you please respect these decisions.

Video Visits with SHS Provider 

You have the option of using MyChart Video Visit which allows you to have a virtual appointment with a provider using your smart phone or tablet through the MyChart App. Instructions are here.

Prescriptions 

UC SHIP allows us to write refills for a 90 day supply for SHIP patients now and through the Spring Quarter. Please contact your PCP through MyStudentChart or call our SHS Pharmacy at 858-534-2135 to ask for refills. We can also ship prescriptions to house or apartment addresses in California by Fed Ex or UPS.  We can also send prescriptions to outside pharmacies.  Please give us 24-48 hours to process your prescription request.

Referrals 

Patients will still need a referral from SHS to cover any Primary Care or Specialty visits outside of SHS.  No referrals are needed for Emergency Room or Urgent Care visits. Please contact your PCP through MyStudentChart or call our SHS Insurance  at 858-534-2124 to ask for referrals.  Please give us 72 hours to process your referral request.  We do not write retroactive referrals.

Lab Results and Medical /Records

Patients can request copies of medical records and lab results through MyStudentChart. Records are sent electronically to students within 1-3 days through MyStudentChart.

Medical Questions

If you have medical questions, you can always message your assigned PCP or the SHS Advice Nurse through MyStudentChart with your questions.  We will do our best to answer your questions the same day if they are sent during

​​After Hours Medical Advice Line​

We have an After Hours Medical Advice Line available. Any time Student Health Services is closed, you can call our main telephone number 858-534-3300 and select option #1 (After Hours Advice) to speak with a registered nurse who will assist you in obtaining the appropriate care.


Location

Student Health Services

Student Health Services is located on Library Walk, west of the Price Center, south of Geisel Library.

Parking at SHS

SHS has very few patient parking spaces. The spaces we have are designated for severely ill or injured patients. The front desk will issue a patient parking pass when necessary.​ Students without serious health conditions are not eligible to use these spaces.

Most often there are no available parking spaces at SHS. Therefore, if you must come to SHS by car, please have a friend drop you off, and then ​pick you up after your visit at SHS.

Contact Student Health

Telephone: 858-534-3300 

General Questions: E-mail: studenthealth@ucsd.edu (do not include personal or health information)

Medical Questions: If you have medical questions, please go to MESSAGES in MyStudentChart and select "Ask-A-Nurse" (this is a secure form of communication). You will receive notification of a response through your UCSD e-mail account. Remember to check your UCSD e-mail frequently.

Mail Address:

UCSD Student Health Services (0039), 9500 Gilman Drive, La Jolla, CA 92093-0039




Prevent the spread of COVID-19 if you are sick

Cover your coughs and sneezes. 

• Cover your mouth and nose with a tissue when you cough or sneeze. 

• Throw used tissues in a lined trash can. 

• Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least

www.cdc.gov


SERVICE ANIMALS AND EMOTIONAL SUPPORT ANIMALS:

Service animals specifically trained to assist a person with a disability are welcome in the UCSD Student Health Services. In order to help maintain a pleasant, productive and safe environment for all patients and staff, service animals must be in the physical proximity of their handler and under handler control at all times.  Service animals may not be left unattended by their handler at any time.

No other animals, including pets, emotional support animals, or therapy animals are allowed.

UCSD SHS staff are permitted to ask patients with service animals to leave or reschedule their appointment if the service animal is disruptive or interferes with the operations of our health care organization. UCSD SHS staff are permitted to ask patients with pets or emotional support animals to leave.  We will reschedule the patient's appointments when the patient can return without the pet or emotional support animal.

UCSD SHS providers/staff will not write letters of support for emotional support animals.