Welcome UCSD Faculty and Staff! This section will provide information and resources for you to assist your
work with students. This section will provide information on how to identify and assist students in distress,
how to contact CAPS for consultation, Red Folder training, and additional resources specifically for campus
CAPS does not provide counseling for faculty and staff. If you wish to seek confidential counseling at UCSD and you are a campus faculty or staff employee,
please contact the Faculty Staff
Assistance Program (FSAP). FSAP serves campus faculty and staff employees only.
*** Note: UC San Diego Health faculty and staff have separate Employee Assistance Program (EAP) contracts aligned with their chosen medical benefits. ***
CAPS Services for Faculty & Staff
- Contact Information
- 858-534-3755, FAX 858-534-2628
Galbraith Hall 190
Crisis Counseling and Consultations (after hours): 858-534-3755, Option 2
- Faculty and staff can contact the Triton Concern Line for consultation or concerns about a student.
They can also request a training to help identify and work with distressed students. CAPS staff is also
available to provide consultation to your questions regarding student mental health matters, campus
resources, and community referrals. In addition, if you have concerns about a student, you can contact our
offices for assistance. Due to confidentiality laws, we may not be able to provide specific information
about the student if s/he is utilizing our services. During normal business hours, you can call our Central
Office at (858) 534-3755. Your call will be forwarded to a psychologist on staff.
- Referring to CAPS
- If you would like to refer your student to CAPS, please have him or her contact our offices at (858)
534-3755 to make an appointment. If the matter is urgent and your student must be seen immediately, she or
he can come to our Urgent Care services at our Central Offices at Galbraith Hall 190.
- If you have an urgent matter or an emergency regarding a student during normal business ours (Monday
through Friday, 8:00am-4:30pm), please call our offices immediately at (858) 534-3755. If you or your
student has a life-threatening emergency, please take her/him to the nearest emergency room or call 911.
For more information on Emergency and Crisis services at CAPS, please visit our Emergency
- Triton Concern Line
- Formerly the Red Folder project, the Triton Concern Line is for UCSD faculty and staff to seek
consultation and training on students of concern. It is a collaborative effort among campus administrators,
faculty, and Student Affairs to provide information and training on campus-specific resources and
procedures in dealing with distressed students. Please go to the Triton Concern Line on Blink for more information on the program
and to request a training. Or call Dr. Monique Crandal , at 858-822-2614 for more information.
Assisting Students in Distress
Counseling and Psychological Services (CAPS) is here to support the UCSD community in serving the needs of
our students. At times, the UCSD community, including faculty, staff, and student leaders, must provide
assistance to students in distress. CAPS has written a handbook to provide you with quick-and-easy access to
information on how to assess students in distress, how to provide immediate assistance, and how to refer the
student to CAPS.
The pamphlet, Assisting
Students in Distress, is a collaborative effort across multiple university counseling
centers. We hope this handbook is useful in your efforts to provide support and assistance to students.
Additional resources include:
- Assisting Students in Distress
- Pamphlet for faculty and staff on assisting students in distress or crisis.
- Red Folder File
- PDF of the valuable Red Folder. This resource includes information, contact information, and instructions
on how to consult with campus administrators in working with distressed students or difficult situations.
- Download Center
- Download CAPS forms, brochures, handouts, flyers, and relaxation audio recordings!
- Self-Help Library
- Our extensive CAPS Self-Help library.
Triton Concern Line
Concern Line, formerly the Red Folder Program, is a Student Affairs unite that provides
campus faculty and staff with resources to assist/consult on distressed students, or those who are of
concern. This unit provides consultation and a 24-hour phone line to report students of concern. Click here to go to their website for more information.
FAQ's & Confidentiality
Much of our work involves providing consultation to the campus community regarding student mental health
matters. Below is a list of some common questions we encounter. If you have other questions that we can
assist you with, please call us at (858) 534-3755.How do I refer students to CAPS?
Students can call our offices at (858) 534-3755 to make an appointment. In addition, students can come to
our Central Offices at Galbraith Hall 190 (located next to the Revelle Plaza Fountain) to make an
appointment. If there is an urgent matter and the student cannot wait for a regular appointment, they can be
seen by our Urgent Care psychologist at our Central Office
I am concerned about a student - what should I do?
Fortunately, you have many choices. First, you can contact the student’s college administration (e.g., the
Resident Dean at your student’s college) or department and express your concerns. These administrators offer
an opportunity to be seen those who interact with him/her the most. These interactions are often not bound to
confidentiality restrictions in comparison to those of psychologists – so they may be able to offer you more
information about your student’s situation than we legally can.
If your student’s concerns require counseling or psychological assessment, they are often referred to CAPS to
meet with a psychologist. If the matter is mental health related, you can encourage your student to make an
appointment at CAPS at (858) 534-3755.
If you need urgent consultation, please call our Central Office at (858) 534-3755 and ask to speak with the
Urgent Care psychologist. You will receive consultation regarding your student. If it is determined
that the student's should come to CAPS immediately, the student can be seen during our Urgent Care hours
For your reference, you can download our Assisting
Distressed Studentspamphlet and Red
What are the confidentiality laws as they pertain to my student?
Due to state and federal laws, psychologists cannot share information with others (including faculty and
staff) about their counseling with a student without written consent from the student. This is why we may not
be able to provide specific information about your student if you call us for consultation. The only
situations where we may legally breach confidentiality is if the student is gravely ill and may be in
imminent harm to self or others. If you have questions regarding confidentiality, please contact our Central
Offices at (858) 534-3755
If you wish to share information with CAPS regarding your student, please call our Central Office at
- Self-Help Library
- Many self-help offerings for you and your student!
- Download Center
- Download forms, handbooks, brochures, relaxation audio recordings, and much more.
- UCSD Blink
- The resource hub for UCSD faculty and staff.
- UCSD FSAP
- Faculty Staff Assistance Program (FSAP): Confidential counseling for UCSD campus faculty and staff. FSAP serves campus faculty and staff employees. *** Note: UC San Diego Health faculty and staff have separate Employee Assistance contracts aligned with their chosen medical benefits. ***
- UCSD StayWell
- Wellness resources for UCSD faculty and staff.
- Mental Health Links